1. Acceptance of Terms
By accessing and using the Popular Express Travel website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website.
2. Booking & Reservation
All bookings are subject to availability and confirmation. A booking is only confirmed upon receipt of deposit payment and written confirmation from Popular Express Travel Sdn Bhd.
3. Payment Terms
A deposit is required at the time of booking to secure your reservation. Full payment must be received by the due date stated in your booking confirmation. Failure to make payment by the due date may result in cancellation of your booking.
4. Cancellation & Refund Policy
Cancellation policies vary depending on the tour package, departure date, and supplier terms. Please refer to the specific terms provided with your booking confirmation for cancellation fees and refund eligibility.
5. Travel Documents
It is the responsibility of each traveller to ensure they hold valid travel documents including passports, visas, and any other required documentation. Popular Express Travel Sdn Bhd is not liable for any issues arising from invalid or insufficient travel documents.
6. Travel Insurance
We strongly recommend that all travellers obtain comprehensive travel insurance prior to departure. Popular Express Travel Sdn Bhd is not responsible for any losses, damages, or expenses incurred due to lack of insurance coverage.
7. Limitation of Liability
Popular Express Travel Sdn Bhd acts as an agent for hotels, airlines, cruise lines, and other service providers. We shall not be liable for any injury, damage, loss, delay, or irregularity that may occur due to the actions or omissions of these third-party providers.
8. Changes to Terms
Popular Express Travel Sdn Bhd reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.
Last updated: January 2026
